Now here’s a cool new service Walmart offers that I was happy to try out as part of the Walmart Moms program-Pick Up Today.
It’s a neat idea–how would you like to be able to go online, choose and pay for an item, then swing by later that day (or send the spouse!) and pick it up quickly and easily at the customer service desk?!?
I especially like the idea because I work from a home office and Yankee Bill is the one who is in Binghamton every day for work. I frequently have him pick things up for me on the way home from work, and Pick Up Today would make that shopping even easier!
Walmart gave me $30 to try out the service. . . but what we really needed was a new bicycle for Princess. That girl grew over the winter! No problem, I just made up the difference in cost myself.
Princess and I went online to find a bike that she would like.
First we searched for “Girls 20 bike” (for a 20 inch girls bike). That brought up 70 bikes. But if you look at the 2nd tab (which I helpfully have circled) you can see that it says “In My Store, Johnson City (12)”. That means that there are possibly 12 bikes that I could purchase using the Pick Up Today feature.
Does that mean that they only have twelve 20 inch girls bikes at my Walmart? Probably not. The system is new, so only certain items are available. There could be more bikes. There could also be items that you search for and don’t see listed in the “my store” tab, but that you see when you go into the store. Over time they plan to make this much, much more complete.
Next we clicked through to a bike that Princess really liked. Under the shipment methods “Pick Up Today” was clearly listed, so I checked that off, then hit “add to cart”.
Note: There were some items that appeared on the “In My Store” tab but then when you clicked on them, Pick Up Today was not listed as an option. Just warning you so you won’t be frustrated. Or at least AS frustrated.
I also want to point out that up on the top bar, the entire time you are at Walmart.com, you can always change your choice of store. You can also change it down in the shipment section. Since I have 3 Walmarts in easy driving distance, it’s a good thing to be able to switch back and forth depending on which one I’ll be closest to-also to check and see if they have different items on hand.
But back to the Pick Up Today process. Once I added the bike to my cart I went to my cart to ensure everything was in order.
Pick Up Today was listed as the shipment method. Everything looked good so I proceeded to checkout. First it had me log in (you can either log in or check out as a guest-I have an account so I logged in).
Next it confirmed my delivery method-this screen was pretty specific.
That sounded good so I hit continue. It then gave me the option to receive my confirmation by email or by text message. I choose email and entered my husband’s work email address (since he was the one picking up the bike after work)
NOTE: Once you chose, you cannot go back and change this option. The person picking up the item has to either have a physical copy of the email (for the bar code) or the text message on their cell phone-so don’t choose email and then expect your spouse to pick the item up if they can’t get to a printer 🙂
The final screen repeated the directions back to me. Wait till you get an email, then you are ready to print it out and head on in to the store.
My store was really on it–although they had 4 hours to get back to me, within 30 minutes my husband got an email:
He printed it out and swung by the store after work. He said the process was super easy-he walked up to the customer service counter, showed the email, they scanned the bar code, got the bike and gave it to him along with a receipt. It took less than 10 minutes.
I really like this service. I can see using it for things like birthday presents for parties the kids get invited to. Christmas shopping. Things where hubs doesn’t feel comfortable doing the picking out part (what DO you get for an 8 yr old kid you don’t really know?). The biggest problem right now is that the database isn’t very complete. But as time goes on that will change-so it’s worth a shot to check online and see if there is “Pick Up Today” available on the items you need.